Accessing the QB server

If you are using a non-Windows device:

• Install Remote Desktop client

  • OSX: https://apps.apple.com/app/microsoft-remote-desktop/id1295203466?mt=12

  • IOS: https://apps.apple.com/us/app/microsoft-remote-desktop/id714464092

  • Android: https://play.google.com/store/apps/details?id=com.microsoft.rdc.android&hl=en_US

• Once the client is installed you won’t need to reinstall it; just open the below links in that installed client

• Go to: https://terminal.bhope.org/RDweb

• Log in with your Building Hope credentials (@ext.local)

• Click “QuickBooks Enterprise Solutions”

• Open the downloaded file

  • Pro Tip: Save this file after you download it to your desktop, and next time you can use it directly and skip the steps above.

• Log in with the other credentials you were given.

• QuickBooks will open in a new window on your computer

• Open the provided secure Remote Desktop shortcut

• Click “Connect”

• Log in with your credentials

• All QuickBooks files are stored on the Q Drive on the server (Only Building Hope staff can access them directly)

• All client related files are stored on the F Drive on the server (Only Building Hope staff can access them directly)

• Clients who access their own QB files will have a drive mapped to their folder (starting with T:)

• Clients who access their own stored files will have a drive mapped to their folder (Starting with H:)

Error when loading?

If you have a pop-up that indicates a loading error, just cancel and try again. Some similar alerts might be like this:

You might encounter additional prompt windows:

When logging into QB please look out for these possible windows or others and you may cancel, decline, etc.

Please do not choose to backup or agree to any QB upgrades.